While we cannot deny the importance of experience on the job, it’s the relative newcomers to our Account Management team who keep the veterans on their toes with a power packed display of commitment and enthusiasm. They help us stay true to our core ideal – “The reseller is the boss!” by making it the first tenet they absorb once they join the team!
Rohit Jangid has been with us for just almost a year and has his resellers bowled over by his deft handling their problems and businesses! His resellers, who are a happy lot, swear by their go-to person!
Reseller: Mr. M Gautam
Company: Netimagine Enterprises
Recently, ResellerClub deprecated a popular product on the platform – mail.pw. The discontinuation of this product meant that a lot of existing orders would be moved to the new platform. M Gautam runs a successful web Company under which he has hundreds of customers using ResellerClub’s products. One popular product that a lot of his customers were using was the Mail.pw that was scheduled to be deprecated. Although mails were sent out informing our partners about the same, Rohit, proactively pulled out a list of all customers who would be affected by this change and got in touch with Gautam. This proactive thinking and action by Rohit averted any difficult situations for him!
In the reseller’s own words:
“As an organization with a high internet presence and lots of web-based needs to fulfill, we rely on ResellerClub and Rohit is the face of the company for us. I am beyond impressed with the excellent service, competitive pricing and outstanding customer support. Rohit has been extremely professional; answering even the most elementary of questions with clarity, he’s been available at even the oddest of hours. ResellerClub and Rohit have enabled our organization to leverage the technology better. I know I can rely on Rohit’s professionalism and ability and am glad to have him as my Account Manager.”
Reseller: Mr. Nishank Jain
Company: Domain Parivar
Nishank’s primary business is domains and has a large portfolio of a variety of domains. Rohit happened to come across various e-commerce related websites present under Nishank’s account. Spotting this opportunity for additional revenue, Rohit discussed the possibility of offering SSL Certificates to the owners of these domains. Not only did this move turn out fruitful for an additional stream of revenue but also provided security for these e commerce portals.
In the reseller’s own words:
“Rohit is a wonderful person and an excellent sales person. He is very calm, polite and extremely responsive, which makes it all the more easy for us! Interacting with him is an assurance of a quick and effective solution. Rohit is a practical man and knows the business and its nuances well. Every company works hard and enjoys the returns but beyond just money and transactions, people like Rohit revive my faith in the belief that there can be friendships in business. In a world that’s becoming so distant and digital, it’s thoroughly refreshing to get such a personal touch.”