At ResellerClub we celebrate and revel in the success of our customers and their growth stories. Being associated with over 200,00+ resellers across the globe, we feel proud when we look at our customer’s journey and the great work they are doing. One such reseller that makes us proud is creativeON Hosting Pvt. Ltd. We spoke to Mr. Junaid Omer, Director @ creativeON, where he told us all about his experience of working with ResellerClub and the industry. Read on to know what…
It is wishful thinking if we believe that a single application is an answer to all businesses queries on data analytics. While Google Analytics is one of the best analytics platforms on the market today, it might just so happen it doesn’t fit your bill. Maybe you’re just a beginner and all you want is a simple user-friendly option, not that Google Analytics isn’t that. But you get what I’m trying to say, don’t you?…
ResellerClub is extremely proud to be associated with powerful, thriving and dynamic web pros, that we have the honour to call our customers. Looking at our customer’s successful journeys is what marks our success. Startec Web Solutions is one such ResellerClub customer that has grown and flourished over the years. We spoke to multiple people from the support and client relations team, who shared their experience of working with us, working in this dynamic industry…
Loyal customers are the first step to success. As a web design business owner, not only can you rely on these customers to help cash flow, but also to help spread the word about your services to other potential clients. It is important to engage with your customers on a regular basis, both professionally and emotionally. What does this mean? Well, if you only engage with customers when there is money involved, they will quickly…
With research showing that social media posts with images are shown to get up to 2.3x more engagement than those without, it’s no wonder that people are looking to find content that shows instead of tells. But because this is isn’t a secret to any marketer, you’ll notice your social posts competing with a stream of other visually appealing images on news feeds. This means that you’ll need to have an understanding of which types…
Design is an amalgamation of several things as it draws inspiration from varied fields and areas. In today’s day and age, apart from emotions, intelligence and aesthetics, technology too plays a vital role. Service design is one such modern-day design influenced by marketing, project management and user experience to enhance services. Let us see what service design is and its principles in detail. What is Service Design? The term ‘Service Design’ originated in the year…
Customer retention represents all kinds of efforts made by a business to boost the number of returning customers. Although traditionally marketers and business owners were more concerned with acquiring new customers, the value of having a solid base of loyal buyers is becoming more and more obvious. Companies have come to understand that a solid portion of their income comes from their regular customers and that customer loyalty is one of the crucial indicators of…
Einstein quoted, “If I had one hour to save the world, I would spend 55 minutes to define the problem and only 5 minutes to find a solution.” The above quote very much states the difficulty a customer service agent goes through a typical day. Most agents lack the necessary skills to interpret a customer’s problem, and as a result, end up giving suggestions and solutions that the customer is not looking for in the…
A few years ago, no one knew what chatbots were. Today it seems like every third website has a robot in the corner. That’s not a coincidence. Chatbots have proven to be an effective way to increase revenue in businesses of all sizes. The typical chatbot’s click-through rate ranges from 15-60%. The large range in click-through rate is because chatbots have many uses which, of course, affects the CTR. If you had a click-through rate…
“Marketing is no longer about the stuff that you make, but the stories that you tell.” -Seth Godin As a web pro or an online business owner, how to market and boost your business must be one of the most pressing matters to you. From using mass media to most recently the use of the internet to propel it forward, marketing has evolved over the years. In today’s age and time, there are several ways…