We, at ResellerClub, have always spoken gladly and wholeheartedly about our customers purely because of how proud their journeys make us feel. Having empowered over 200,000+ resellers across the globe, we only feel contentment when we look at our customers’ journeys in retrospect.
One such reseller that makes us extremely proud is Netpick World, who we’ve been working with for the past 7 years now. We spoke to Nidesh Muthegowda from team Netpick World where he told us all about their experience of working with ResellerClub. Read on to know what Nidesh has to say.
Company Name: Netpick World
We spoke to: Nidesh Muthegowda
Website Link: https://www.netpickworld.com/
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Q1: When did you enter the Web Services Industry and where do see your business going?
We took our first step into the web presence services industry in 2010, which was 9 years ago. For 2019, we set out with a target of getting 300 clients on board and we’re proud to say that so far, we have passed the halfway mark after having achieved 180 sales deals. We are both excited and positive about our growth in the time to come, and we’re aiming to target 500 closures for 2020.
Q2. What do you think is your secret to success and why do customers prefer Netpick World?
We believe as a product and/or service provider, it is extremely important to be by your customers’ sides as they begin their journey with your product/service. The idea is to make them feel important and to let them know that you really want the best for them. We’ve been told by a lot of our customers that the primary reason they chose us was the fact that we provided end-to-end support and assistance in order to help them with their queries pertaining to the products they have purchased.
Q3. Tell us a little about doing business in India/US.
Although we have a few clients in the US, we mainly run our business out of India. India is as diverse as it gets and it’s always exciting to try and figure out what this market segment likes, dislikes and needs. It’s always a fun learning experience.
Q4. Is there any advice that you’d like to give others that are still learning the ropes in the industry?
I would say from my own personal experience that if you think you see potential in this industry, just start from wherever you are with whatever you have. This industry is kind in a way that it allows even a novice player to start a business without any heavy investments. Especially with companies like ResellerClub that allow domains and hosting resellers to sign up with a bare minimum of INR 1,500, one can take the leap without getting bogged down by the pressure of investments.
Q5. You have been with ResellerClub since 2012. What do you think has changed over the years?
When we first started out in 2010, we worked with providers like GoDaddy and BigRock. Later in 2012, we signed up as a reseller with ResellerClub and we’ve had a very pleasant experience from thereon. With time, we got multiple ResellerClub products added to our product portfolio which only enhanced our product offering. The addition of new payments gateways made it much easier for us to sort out payments. As far as customer support is concerned, we’ve only seen it get better over the years. Last but not the least, we’ve had a great time working with Account Managers like Ajeet, Twinkle and Komal in all these years. ResellerClub sets the bar very high when it comes to product quality, service, and pricing.
Q6. Could you tell us some interesting stories or anecdotes about your company? How has having ResellerClub as a partner helped your business?
Partnering with ResellerClub has to be one of the best business decisions we’ve made so far! We’ve had the opportunity to grow by integrating a wide range of product offerings that ResellerClub offers. The best part is the white-labelled services that ResellerClub offers which enables resellers like us to brand it our own ways and offer it to our customers. Besides, having a dedicated Account Manager to help you guide you with charting out strategies and growth plans is nothing short of amazing. Twinkle has always been extremely responsive and helpful, despite the geographical and time difference. We can always count on her to provide us with the best solutions with regards to products and pricing. She truly made this journey smooth for us.
Suggestion: Increase product offerings to provide more cloud hosting variants.
That’s all from our chat with Netpick World. Thank you for reading through this post and also, a big shout out to Nidesh for patiently answering our questions.