Real Time Support via Live Chat- Now LIVE !!

We have recently activated Live Chat Support for our Resellers. With the integration of this click-to-talk module you are guaranteed robust proactive support which results in a faster and more effective resolution process. The Chat support enables you to get in touch with the Support team online and resolve queries in real time. Our Support expertise encompasses Domain & Hosting Support, Billing queries and Support on every other ResellerClub Product and Service; enabling issue reporting to be a complete hassle free process.  To access the Support Chat interface, click on the support button at the bottom of the Contact Support […]

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The Big Birthday Bash – Coming Soon !!

ResellerClub is launching a product-wide promotion to celebrate its birthday – the BIG BIRTHDAY BASH!! and we’d like you to be a part of it..:) What do You get during this promotion – Every Product @ Best Slab Pricing!! Starting 1100 GMT on March 6th 2008, your pricing for each and every product will drop to the best slab pricing available, thus appreciating your profit margins. Please refer to www.resellerclub.com/pricing for more information on our pricing slabs. We hope this will be as much a celebration for you as it is for us.

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Converting Site Visitors to Customers

Gone are the days when Companies and Business Units just wanted to create their presence over the internet. Today, an online presence is a lot more than that. Companies now want to make the most of their website, and have a personal equation with their Customer online. Thanks to the Live Chat Support System, Companies can do this and a lot more! Digging into the basics of Marketing and Customer Service, Live Support System has proved to be boon in converting Site Visitors into Customers and the impromptu assistance to their customers has made them experience Customer Delight! At ResellerClub, […]

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Login History

In one of our earlier articles called “Managing Company Users”, we saw how you can create various Company-Users and assign them to different roles like Billing, Sales and Support for greater control over processes handled by each department. Now, if you have multiple Users of your Control Panel you would obviously find the need to check their login history at some point of time. The Reseller Control Panel allows you to do exactly that. Not only can you check the various Users that have logged into the Control Panel between specific dates but you can narrow down your search to […]

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Set Mail Preferences

At every step of your relationship with your Customers and Sub-resellers (Whether it’s a Customer / Sub-reseller signing up on your website, an order being placed by a Customer of yours, or Funds being added by any of your Customers / Sub-resellers), we have taken care of keeping you and your Customers/ Sub-resellers aware of every interaction that you have with each other. Our system generates emails when any modification is made to a Reseller / Customer Account, that are sent out to all the parties involved, thus making it extremely convenient for you to manage your Reseller Business. These […]

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Why your Customers need Website Builder?

According to the Yankee group, close to 5 million small businesses in the US alone don’t have a website yet. Worse still, they have no clue as to how they could get one, thus, creating a huge potential for the sale of the versatile Website Builder Tool. This Tool can cater to all the needs of a Customer with limited patience, budget, and technical know-how and is still looking for a crisp and professional looking website. It is unfortunate that most tools in the market today fall vastly short of meeting the requirements of these novice users. The Website Builder Tool offered […]

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Bank and Paypal Account Details Changed

This post contains IMPORTANT information; make sure you give it a read. HDFC Bank Account Details Changed Our HDFC Bank Account details have been changed from 0192000022576 to 00192000022576. You can also see the same on our Website, at the link below. http://www.resellerclub.com/pricing/payment-methods/ PayPal Account Name Changed The company name in our PayPal Account has been changed from ‘Payment Proxy, Inc.’ to ‘Payment Processing, Inc.’. Hence, now your Credit Cart statement would display ‘Payment Processing, Inc.’ instead of ‘Payment Proxy, Inc.’. Please note, this will not have any effect on your current and future transactions. Feel free to get back […]

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Overselling

Is overselling a good practice or a bad one? There are a lot of different takes on this, and I would like to share my $.02 on it… Overselling, in the simplest of terms, is selling more than you have, based on the assumption that not every Customer would use all of the resources provided to him. However, if consumers begin to use 100% of the resources promised to them, it becomes a major problem for both, the Provider as well as the Consumer. On the other hand, overselling could be considered a good practice, since it actually keeps a […]

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