All Systems are now LIVE!

From Bhavin Turakhia’s desk: FIRST OFF: We are back online for now. The systems are currently functional. We are closely monitoring them for any issue. I would like to sincerely apologize for the extended downtime. Me and my team have been up all night working on this, and we are sorry it took this long. This was a one-off situation that we faced for the first time in 8 years. The actual issue is resolved. Measures to ensure this does not repeat will be put into place shortly. It requires ordering new equipment which has been ordered and is awaiting […]

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Follow Up on Previous Downtime Notice

From Bhavin Turakhia’s Desk: I would like to start off with an apology for the unprecedented downtime we are currently experiencing on our OrderBox systems. This post contains some notes on the status, as well as additional information. This downtime was a result of an unexpected hardware failure on one of our storage systems. Despite the adequate redundancy and failover, this resulted in a data inconsistency that needed to be fixed. There has never been a single point of failure in our architecture, and yet this inexplicable situation resulted in an unanticipated error. The problem resolution consisted of isolating the […]

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Important: Unscheduled Orderbox Downtime

Due to a major hardware failure at the Datacenter, the Orderbox Control Panel and associated services are currently undergoing an unscheduled downtime. Our System Admin Team is relentlessly in contact with the Datacenter and is actively working on replacing hardware and restoring data. Affected services include the Orderbox Control Panels, Supersite/Partnersite, Whois services and the API. While you and your Customers would not be able to add new orders or manage existing ones, the orders themselves will not be affected. All Domain Names, Hosting Packages, Digital Certificates and other services will continue to function seamlessly. This unscheduled downtime is expected […]

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Latest on our fight against spam – January numbers

As promised, we’re back yet again with our monthly numbers; this time for the month of January. They are as follows: Reason for Suspension Nos.  Inaccurate whois details 247 Phishing 181 Spam 179 Malware / trojan / Spyware 138 Rogue Internet Pharmacy 125 Abusive Co-network 83 Financial Fraud 60 Child Porn 29 Others 7   Do stay tuned for our active numbers every month.  

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ResellerClub and its many Accolades

  🙂 ResellerClub has won itself accolades…again! HostReview has ranked us among The Top 10 Reseller Web Hosts of 2008! We won the award for the superior quality of our advanced technology, backed by state-of-the-art infrastructure and our competitively priced Hosting plans. This Award, along with a few others brings us nothing but joy, as it goes a step further to complement the highly competitive packages and reliable 24/7 Live Support that we offer our Resellers. We also happen to run regular Promos to help our Resellers get Better Solutions, make Better Profits from their product portfolio with us. Now […]

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ResellerClub accepts pre-applications for .TEL Landrush

Wednesday, 28th January: ResellerClub, one of the largest ICANN Accredited Registrars, announced its decision to participate in the .TEL Landrush. The company is geared up for the Landrush that will commence on 3rd February, 2009 and has already started accepting pre-applications for the same. “.TEL is a different and interesting proposition for Customers and Resellers. We wanted to make sure that our clientele has the opportunity to register these Domains at competitive rates as well,” said Bhavin Turakhia, CEO ResellerClub. ResellerClub is offering .TEL Landrush applications at $109 per year, thus resulting in $327 for a three year default registration […]

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