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Loss of information due to cyberattacks can harm your business. However, cyberattacks and ransomware are not the only threats to website data. Today, malware, phishing, and DDoS attacks are some of the main reasons for system failure and data loss. These types of threats are also applicable to your reseller hosting business. Though cybersecurity and antivirus programs can help, they aren’t the only solution that will help your business. 

Even with the latest security software, most businesses still run the risk of losing data to hackers and cybercriminals. 

Hence, data security and backups should be a priority for all web hosts and reseller hosting providers as they are businesses serving customers with their own effort.  This is why the onus and the responsibility are even more when it comes to protecting the websites of their customers with regular data backups.

As a reseller,  to restore your files, you might have had to take backups within your reseller hosting account. After purchasing a package for top reseller hosting at a good deal, many resellers struggle with managing data backups for themselves and their clients. 

In this article, we will talk about how you, as a reseller, can manage the backups in your reseller hosting account. Additionally, we will also touch upon why these backups are important and how you can create, manage and increase the limit of your backups. 

Why are data backups necessary?

When managing your website or even your customers, don’t overlook the dangers looming around a website. There are several ways a virus or a malignancy can access the website. For example, it could be hacked due to incorrect script configuration, a crash after updating, or accidental deletion of a file, etc. Like a computer, backing up your website can save you time and storage. 

This makes data backups an absolute necessity, in spite of different kinds of mitigation and cyber security tools. 

In simple words, backing up your data is just taking a copy of the files on your computer or device. As explained in many of the threats above, there are several important reasons to keep a backup of your files and important business data. This is a task that all website owners must do on a regular basis in order to back up their files on a regular basis.  It avoids many problems in the long term and ensures the safety of the website/business in the event of a disaster.

As a reseller when you manage your customer accounts (secondary or child accounts),  some customers may need more backup space than others. Even if all accounts share the available storage space, it is possible that you can allocate and adjust the space on the hard drive. For example, if you have 10GB of free space and your child account is using everything, there will be hardly any space to back up other child accounts. To prevent this, you can set limits for each account. This allows you to secure other accounts.

How to create a backup? 

Follow the steps below to secure your cPanel account:

1. Enter cPanel and select Backup.

 2. Download the full website backup. Then, select the downloaded zipped copy of the full website that can be saved on your computer. The full backup will archive all files and website settings. 

3 Select Backup. It starts by backing up all of the files on your website.

4. In the Downloadable Backups section, select the backup and download it to your computer.

How do I check the status of backup usage? 

The first thing you should do is to understand how much space each child takes up when it comes to backup usage. As a result, you can decide how much space to allocate to each of them.

1. Log into your cPanel for your primary reseller account. 

2. In the Files section, click the Backup Manager link. 

3. Go to the Child Account’s tab.

4. This will display a list of child accounts. Go to the Current Backup Usage section to see how much disk space each account is using.

How to increase the limit of backup? 

With the above steps, you know how much space each account is using. If you want to increase the limit of your backup,  there are several ways to increase the same. For example, if one account is larger than 5 GB and the other account is only 1 GB, you can increase the available space for the larger account. This is how:

  1. Within the cPanel, click on Backup Manager
  2. Then click the Child Accounts tab. 
  3. The current backup limit is displayed next to the child account. Use the arrow keys to increase the backup limit or enter a new value.

Please note that the total storage space allocated between all child accounts must not exceed the storage limit of the main account. Click the Apply Backup Limits button to save the new backup restriction. When you see the green “Applied” message, the process is complete.

Maintain regular backups of reseller host accounts

First, decide if it’s best to back up your site before updating it or making any other changes.

For host reseller accounts, you can basically perform 5 types of backups. I will explain step by step.

Here’s how to access your backup settings:

  1. Login to cPanel
  2. On the File tab, select a backup that you can see which backups you can perform.
  3. a) Full backup: Create a single file containing all files, emails, and databases. This will need to be repaired by the system administration team.

b) Partial Backup-Home Directory: Creates an archive containing all the folders and files in your home directory. Includes email. 

c) Partial Backup-MySQL Database: Creates an archive file for the selected database.

d) Partial Backup-Email Redirection: Creates an archived email redirection file. 

e) Incremental Backup-Email Filters: Creates an archive file using the email filter.

  1. Once selected, click the blue button below the selected backup.

Restoring backups

As long as you keep your backup in a secure environment, you can use cPanel to Restore it if needed. Remember that if you have a backup, you can restore your MySQL database backup and home directory. Here’s how to do it step by step:

  1. Login to cPanel.
  2. On the File tab, select Backup. To restore your home directory, select Restore Backup Directory.
  3. Click Browse and select the file from your computer.
  4. Click upload.
  5. To restore the MySQL database, click Restore MySQL Database Backup.
  6. Click Browse and select the file from your computer.
  7. Click upload.


We hope that you have understood how you can take and manage your backup in reseller hosting accounts. If you have any further questions for us, please share them in the comments section below. We will answer them as soon as possible.

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Charlotte WrightCharlotte WrightCharlotte Wright is a writer and an avid reader who loves to drink tea! Her other interests include astronomy and understanding human nature.View all posts by Charlotte Wright